Crisis Supports: 844-437-3247 (HERE247) or TTY: 877-688-5501

Here 24/7 is your front door to the addictions, mental health, and crisis services provided by 11 agencies
across Waterloo Wellington. We do the intake, assessment, and referrals for most local government
funded addictions and mental health services. If you need a service outside what Here 24/7 can offer, we’ll
do our best to link you directly.


Kids Help Phone: Provides confidential support with a professional counsellor available 24/7 by phone, text or Facebook Messenger. Additional resources are also available on their website. 1-800-668-6868. Text CONNECT to 686868

Good2Talk: Provides confidential support services for post-secondary students in Ontario. Available by phone or text. 1-866-925-5454. Text GOOD2TALKON to 686868

Black Mental Health Canada: 888-220-2510

Hope for Wellness Help Line: 855-242-3310 (Indigenous supports)

QMUNITY: 604-684-5307 ext. 100 (2SLGBTQ+ supports)

Youth Wellness Hubs

Did you know drop in youth wellness hubs are now open in Guelph-Wellington?

Services Provided

Mental health and substance use services integrated with a range of other youth services:

  • Walk In Counselling
  • Addiction Counselling
  • Peer to Peer support
  • Navigation Services
  • Career Counselling
  • Youth programming


  • The Grove – Fergus, 900 Tower Street, Unit 103, Fergus Ontario N1M 3N7
  • The Grove – Palmerston, 390 Main Street East, Palmerston, Ontario N0G 2P
  • The Grove – Erin (Main Place Youth Center), 10 Thompson Cres, Erin, Ontario N0B 1T0
  • The Grove – YMCA of Three Rivers (mental health services open Tuesday and Wednesday evenings, expansion scheduled for 2025)
  • The Grove – University of Guelph

Want to check them out?

Check out their website for more information:


Crisis Supports: 844-437-3247 (HERE247) or TTY: 877-688-5501